Tulane University is proud to partner with GradGuard to offer tuition insurance. GradGuard’s Tuition Insurance Plan helps students and their families overcome the financial losses that may result from events which force students to withdraw from the term due to a covered medical reason. Beginning December 2, 2024, students and authorized users (parents) will be presented with a new online enrollment option in the Student Accounts portal.
Tuition insurance must be purchased before the deadline to withdraw with 100% tuition and fee refund and is offered as a voluntary benefit to our families. Your participation is not required but highly recommended.
GradGuard's Tuition Insurance can reimburse tuition, fees, room, and dining if a student withdraws at any time during the covered term due to a covered reason such as:
- Covered Serious Injury or Illness such as mononucleosis, a severe head injury, or COVID-19
- Chronic Illness such as diabetes or an auto-immune disorder
- Mental Health Conditions like depression, anxiety, suicide/attempted suicide.
- Death of a payer(s)
- Loss of employment of a tuition payer(s)
Covered withdrawals can take place any time during the covered term. GradGuard also offers members special access to an Assistance Hotline to help students and their families take care of emergencies and unexpected issues.
Important Information
This page is intended to provide you with general information about optional tuition insurance provided by GradGuard, and is not intended to be a full disclosure of policy coverage and/or disclosures.
Please review the GradGuard coverage terms closely, as students must withdraw from all courses and the withdrawal must be for a covered reason for insurance coverage to apply. Other terms apply, including that the policy coverage period is for one academic semester. If coverage for future semesters is desired, re-enrollment and additional premium payment will be required.
Tulane University's withdrawal policy can be found here https://registrar.tulane.edu/registration/withdrawal. Tuition and fee refund deadlines are listed on the Academic Calendar. Additional refund policies are applicable to on-campus housing and dining plans.
This insurance policy is entirely voluntary and is not offered, sold, administered, or guaranteed by Tulane University. If you select a GradGuard policy, payment will be due and payable directly to GradGuard and policy benefits will be payable from GradGuard. GradGuard administers the claims process. Tulane University is not compensated by your investment in this program.
Learn more by calling GradGuard at 877-794-6603 or visiting https://gradguard.com/tuition/tulane.
Terms, conditions, and exclusions apply, including for pre-existing conditions. Plans only available to U.S. residents and may not be available in all jurisdictions. Recommended and provided by Grad Guard, a service of Next Generation Insurance Group, LLC (NGI), the licensed agent for all insurance programs. AGA Service Company, dba Allianz Global Assistance (AGA), compensates GradGuard, their national program management partner, for the marketing, distribution and administration of the products. Insurance plans include insurance benefits and assistance services. Pricing may vary by state. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office 9950 Mayland Drive, Richmond, VA 23233) rated “A+” (Superior) by A.M. Best Co., A+ (Superior) is the 2nd highest standard of A.M. Best’s 13 Financial Strength Ratings. Non-insurance benefits/services are provided by AGA Service Company. Claims are administered by Allianz Global Assistance (AGA). Allianz Global Assistance is a mark of AGA Service Company or its affiliates. AGA Service Company is an affiliate of Jefferson Insurance Company. Plans include insurance benefits and assistance services. Except as expressly provided for under the plan, consumer is responsible for charges incurred from outside vendors. Contact AGA Service Company at 888-427-5045 or 9950 Mayland Dr., Richmond, VA 23233 or tuition@allianzassistance.com. Schools do not receive compensation for purchase.
Frequently Asked Questions
How do I purchase tuition insurance?
A purchase option will be presented to students and authorized users within the Student Accounts portal each semester once the semester billing has begun (approximately six weeks before the class start date) and will continue until the last date to drop classes with 100% tuition and fee refund (per Academic Calendar). Simply complete the online form to purchase the plan.
This insurance plan is managed by GradGuard. Please contact GradGuard with any questions about this plan, including customizable coverage amount options, by visiting https://gradguard.com/tuition/tulane or calling (877) 497-6603.
How much coverage should I purchase?
The online purchase option includes a default coverage amount based on the average costs of tuition, fees, housing, and room for students in your home school and education level. This calculation does not include scholarships and grants, which are awarded individually and vary widely. Your costs may vary according to your selected degree program, registration choices, scholarship and grant awards, housing preference, and other topics. Depending on your unique circumstances, the default coverage amount may be more coverage than you need or may not be enough coverage.
Tip: Consider using our payment plan worksheets to calculate your out-of-pocket expenses. The Tulane Installment Prepayment Plan (TIPP) worksheets can be downloaded from https://studentaccounts.tulane.edu/tulane-installment-prepayment-plan.
It is your decision to accept the default coverage amount or calculate your own coverage amount.
How do I change my coverage amount?
If you have determined that your preferred coverage amount differs from the default coverage provided in the online enrollment form, do not use the online form to enroll. Contact GradGuard directly to enroll in the plan with your custom coverage amount by visiting https://gradguard.com/tuition/tulane or calling (877) 497-6603.
Can more than one payer enroll in a tuition insurance plan?
Only one Tuition Insurance Plan by GradGuard may be purchased per student per semester. Please carefully discuss options with your payer(s) before enrolling. If you rely on more than one payer, please be aware that additional options may be available to your payers through their existing insurance provider(s), and they should be encouraged to explore those options with their insurance advisor(s).
Is tuition insurance available to international students?
Yes. Options are available to international students directly with GradGuard. Please visit https://gradguard.com/tuition/tulane or call (877) 497-6603.
Claims are processed by GradGuard. Please call 888-427-5045 to begin the claim process. Once you have filed your claim, you will receive a confirmation email and required documentation. Visit https://gradguard.com/support/faq/tuition for more information about the claims process.
Who receives payment from a claim?
Once a claim is approved, payment is made directly to the planholder. The planholder is the individual who purchased the insurance. The planholder will have the option to split payment and have payment made to the university if a balance is owed.
Who should I contact if I have questions?
This insurance plan is managed by GradGuard. Please contact GradGuard with any questions about this plan, by visiting https://gradguard.com/tuition/tulane or calling (877) 497-6603.
Tulane University staff are prohibited from providing you with a coverage amount calculation and cannot advise you on the terms and conditions of this insurance plan.
