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Accounts Receivable has reopened in a new physical location at 7029 Freret Street. We are operating fully; however given the current situation with COVID-19, we have limited staff available for in-person customer service. The remaining staff are accessible and working remotely weekdays from 9:00 a.m. to 5:00 p.m. Instead of mailing checks, you are encouraged to make electronic payments online at Students Accounts. Please view our Payment Options webpage for more information. 

For COVID-19 related billing questions, view our COVID-19 FAQ’S.

Contact Us

Contact Information

Tulane University
Student Accounts Receivable
7029 Freret Street, #1550
New Orleans, LA  70118-5549 

Phone: (504) 865-5368 or (800) 798-7633
Fax: (504) 862-8758
Email: acctrec@tulane.edu

Office Hours

Monday - Friday: 9:00AM - 5:00PM
Closed on University Holidays

Staff Directory

Name Email Address Phone Customer Service
Main acctrec@tulane.edu (504) 865-5368  
Bill Beverly bbeverly@tulane.edu (504) 314-2303 Third Party
Employee Tuition Waivers
Debbie Winding dwindin@tulane.edu (504) 314-2313 Credit Balance Processing
Title IV Processing
Florence Alexander falexand@tulane.edu (504) 247-1705 Third Party  - Government
ROTC & Veteran Affairs
Jamella Percy jpercy@tulane.edu (504) 247-1780 Customer Service
SoPA Discount Waivers
Kishana Ramee kramee@tulane.edu (504) 314-2312 Collections - Delinquent Accounts M-Z
Tishea Lewis tlewis3@tulane.edu (504) 314-2307 Collections - Delinquent Accounts A-L
Vicky Lee vlee@tulane.edu (504) 314-2302 Office Accountant
Yvonne Lapre ylapre@tulane.edu (504) 314-2304 Email Communications
Graduate Institutional Waivers
Mike Pilman mpilman1@tulane.edu (504) 314-2305 Systems Administrator
Gayle Hicks ghicks@tulane.edu (504) 314-2306 Director
Bobby Magee bmagee3@tulane.edu (504) 314-2309 Assistant Director