Accounts Receivable has reopened in a new physical location at 7029 Freret Street. We are operating fully; however given the current situation with COVID-19, we have limited staff available for in-person customer service. The remaining staff are accessible and working remotely weekdays from 9:00 a.m. to 5:00 p.m.  Please know that while we are diligently working on processing refunds to those who are eligible and responding to emails, we ask for your patience as we are experiencing delays.

Instead of mailing checks, you are encouraged to make electronic payments online at Students Accounts. Please view our Payment Options webpage for more information. 

For COVID-19 related billing questions, view our COVID-19 FAQ’S.